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What is a home care agency?

Home care agencies in Petersburg are licensed businesses that employ caregivers and nurses and send them to homes to provide in-home care. Non-skilled caregivers provide non-medical care which includes personal care or custodial care and assistance with daily life activities, such as preparing meals, help with eating, and bathing. Nurses provide skilled nursing care.

What questions should I ask a home care agency?

  1. How are caregivers selected?
  2. What if the caregiver is not a good fit?
  3. Are in-home care services available 24/7?
  4. How much does in-home care cost?
  5. Is there a written plan of care?
  6. How long will it take to get a caregiver?
  7. Are caregivers supervised by a nurse?
  8. Is there a contract for services?
  9. What if my regular caregiver is not available?

What should I expect from a care agency in Petersburg, VA?

You should expect to:

  • Have caregivers who can meet your needs: Caregivers should have the right skills needed to support you and respect your cultural and religious values and make sure that your needs are met.
  • Feel comfortable with your caregivers: You should expect to see the same caregivers regularly, so they can get to know you and be familiar with your needs, including how you like to communicate and your likes and dislikes.
  • Be made aware of changes in advance: If for any reason your regular caregiver is unable to visit you, you should be told in advance that a different care worker is coming.
  • Be given a care update regularly: Caregivers and others who help you at home should update you about your care each time they visit.
  • Be given a home care plan that meets your needs: You could be given a plan that describes the care the agency will be providing that is focused on what is important to you, including any specific health problems or disabilities you may have.

How do I find the best home care agency in Petersburg, VA?

To find the best home care agency in Petersburg, first talk to your doctor, family, and friends. Then, assess your in-home care needs, know your budget, and ask these questions once an agency has been selected:

  • How long has this agency been serving the community?
  • Does this agency supply literature that explains its services and fees?
  • How does this agency select and train its employees?
  • Are nurses required to evaluate the patient’s home care needs?
  • Does this agency include the patient and his or her family members in developing the plan of care?
  • Does the patient and his or her family receive a copy of this plan, and do the caregivers update it as changes occur?
  • Does this agency assign supervisors to oversee the quality of care patients are receiving in their homes?
  • What procedures does this agency have in place to handle emergencies? Are its caregivers available 24 hours a day, seven days a week?

What People Are Saying About Us

I’d like to convey to you how wonderful the aide Afia is for my mother’s care. She has been with her since last January and has become more than just a caregiver. She truly “cares” and is skillful in her abilities. My mom has had several health situations and her current health has improved to the best she has been in several years. Both her doctor and my family attribute a large part of that to Afia’s care. She is diligent about her diet and sleep patterns, and her “toileting” issues. All of this has contributed greatly to my mom’s overall improved health and her peace of mind as well as our family’s peace of mind. We cannot say enough about her. We are also very satisfied with Executive Care all the way around, from the billing department and everyone we speak with on the phone, very courteous and professional.
Cindi E
It’s almost five years since we have been receiving caregivers through Executive Care, and I would like to take this transitional period to express our appreciation for the services you have provided thus far. We are particularly appreciative of the special attention and care Lili has given to our case. Lili has been very sensitive to our particular needs and it has been and remains important to us to have consistency in the arrangements by having Lili as our go-to person in light of Dr. E’s special needs. It is apparent that Lili has many other important responsibilities, so we wanted to thank Executive Care and Lili for the efforts she has made on our behalf.
Judge Naomi E
I have had business dealings with Executive Care for some time now and have invariably been very satisfied. The personnel have been considerate, trustworthy, capable and always responsive. They have provided a genuine physical and emotional lift to the patient, in my case an elderly, frail sister. I do not hesitate to recommend the organization for the services rendered.
Samuel S

Our Mission

At Executive Care, our mission is to improve quality of life for our clients and their families, while focusing on service excellence.

Our Vision

To be the Home Care company of choice for clients, their families, caregivers and our community.

Our Values

What makes Executive Care unique is our devotion to client experience. At Executive Care, providing our clients with peace of mind is more than a corporate mission statement; it is the sole reason for doing what we do.

Our Brand Promise

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